How do I return an item?
Last Updated: JUNE-2015
We sincerely hope that you are completely happy with your Mayhem Industries Inc Order, but please make a note of our policies.
Shipping and handling fees are non-refundable. Call 1-949-646-1184 to request a Return Authorization (RA) within 30 days of delivery date.
Any damaged goods or order discrepancies must be requested within 48 hours. We cannot accept returned merchandise without a RA.
You must return items within 15 days of receiving an RA# or it will be refused. The items will be inspected for appropriate resale
Items shipped in the manufacturer product box with a shipping label stuck to it will not be accepted.
Effective Aug 01, 2015 Returns will be issued as store credit in the full amount of your order (excluding shipping fees)
The following items are NOT returnable:
Refunds will be processed in the original form of payment. Refunds usually take 7-10 business days from the time we receive and approve your return.
For merchandise purchased with a Mayhem Industries gift card as the sole payment method, we will refund the balance due to you back to the
The following items are eligible for refunds:
Call 1-949-646-1184 to request a Return Authorization (RA) and inform the representative that authorizes your return what Color/Size you would like in exchange. Return the items with a copy of your invoice and list the Sizes and/or Colors you would like in exchange on the invoice. A shipping fee of $5.99 to $13.99 will be charged to send the new items back to addresses within the continental United States. RA requests after 30 days of ship date are at our discretion.
Packages being shipped outside of the US will be charged the appropriate fee for the shipping method used. Please allow up to 7-14 business days for exchanges to be processed after receipt of your return.
How do I return or exchange an item?
Call or e-mail firstname.lastname@example.org, Tel 1-949-646-1184 to request a Return Authorization (RA). We cannot accept returned merchandise without an RA.
Please request your RA within 30 days of delivery date. RA requests after 30 days are at our discretion. Any damaged goods or order discrepancies
Mayhem Industries Inc cannot accept responsibility for lost packages. Please keep the tracking details for your records. For your protection, purchase insurance for high value items.
items shipped in the product box with a shipping label stuck to it will not be accepted.
SHIP AUTHORIZED RETURNS TO THE ADDRESS BELOW PLEASE INCLUDE A COPY OF YOUR RECEIPT:
ATTN: RA # (number provided by customer service)
Mayhem Industries Inc
Costa Mesa, CA 92627
We will assist with warranty issues; however, all warranty issues are ultimately the responsibility of the manufacturer. We cannot be responsible for manufacturer policy and/or processing.
A 20% restocking fee will be charged on all returns for refund, refused, incorrect address or cancelled orders.